Last updated: 29.08.2025

We take the protection of your personal data seriously. This Privacy Policy explains what personal data we collect when you use our website, how we use it, and what rights you have under the Swiss Federal Act on Data Protection (FADP).

1. Data Controller

Nyxtures GmbH
Obere Heslibachstrasse 17
8700 Küsnacht, Switzerland
Email: hello@nyxtures.com

2. What Data We Collect

We collect the following categories of personal data when you visit or purchase from our online shop:

  • Contact details (name, address, phone number, email)

  • Account data (if you register for a customer account)

  • Order data (products purchased, payment information, delivery address)

  • Technical data (IP address, browser type, device information, cookies)

3. Purpose of Processing

We process your personal data for:

  • Fulfilling and delivering your orders

  • Managing customer accounts

  • Providing customer service

  • Sending transactional emails (order confirmations, shipping updates)

  • Marketing communication (only with your consent)

  • Improving our website and services (analytics, cookies)

4. Legal Basis

Your data is processed based on:

  • Contractual necessity (fulfilling your order)

  • Legal obligations (e.g., retention duties under Swiss law)

  • Legitimate interests (security, improving services, marketing to existing customers)

  • Consent (for newsletters or cookie tracking)

5. Data Storage & Third-Party Services

Our online shop is operated on Shopify. Customer account and order data are stored on Shopify’s servers. Shopify acts as our data processor, while we remain responsible as the data controller.
Other third parties may include:

  • Payment providers (e.g., credit card companies, PayPal, Klarna)

  • Shipping companies (for delivery)

  • Analytics and marketing tools (only with your consent)

6. Cookies & Tracking

We use cookies to provide essential site functions (e.g., shopping cart, login).
For analytics and marketing cookies, we ask for your consent through a cookie banner. You may withdraw consent at any time.

7. Data Retention

We store your personal data only as long as necessary for the purposes described above or as required by Swiss law (e.g., accounting obligations).

8. Your Rights

Under the FADP, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing activities

Please contact us at [your email address] to exercise your rights.

9. Data Security

We implement technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

10. International Transfers

As Shopify and certain providers may be based outside Switzerland, your data may be transferred abroad. These transfers are secured by adequate safeguards in accordance with Swiss data protection law.

11. Contact

For privacy-related concerns, please contact us at:
Email: hello@nyxtures.com
Address: Obere Heslibachstrasse 17, 8700 Küsnacht, Switzerland